As part of its international cooperation programs, Zaporizhzhia State Medical and Pharmaceutical University hosted a webinar focused on modern research methods in communication to improve interaction between healthcare professionals and patients. The event was held online on the Microsoft Teams platform and gathered a wide audience—133 students, postgraduate researchers, and academic staff from ZSMPhU.
The main speaker of the event, Dr. Jack B. Joyce, a PhD and researcher at the University of Oxford, presented the key stages of conversational analysis in healthcare provider-patient communication. He talked about the practical benefits of using this method in medical research and how improving communication can contribute to improving the quality of medical services.